Voluntary Recall of Pigeon SuperFast Steam and Dry Sterilizer due to a potential risk of overheating

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Voluntary recall of Pigeon SuperFast
Steam & Dry Sterilizer

30 August 2024

As a precautionary measure, we are conducting a voluntary recall of the Pigeon SuperFast Steam & Dry Sterilizer due to a potential overheating issue that may cause some parts of the product to melt.
If you have purchased this product, please discontinue use immediately and have your product returned for a refund. 

Customer Refund Process: Customers can choose from the two following methods to return the product:

1) Return to Pigeon Singapore Office -  in person to our office at:

Address:
Pigeon Singapore Pte Ltd, 80 Bendemeer Road, #06-01B, Singapore 339949

Operating Hours:

    • Monday to Friday: 9:00 AM - 5:00 PM 
    • Except for Wednesday (Walk-in not available)

2) Scheduled Pick-up: If you are unable to bring the product to our office, we offer a scheduled pick-up option via email: ps.support@sg.pigeon.com

The refund amount of $205 will be processed 8-10 working days from the date of receiving the product.

Customers may also get in touch with the Pigeon customer service team through the following channels:

 

Pigeon is fully committed to the safety and well-being of our customers. Thank you for your understanding and continued trust in our brand.

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